CRM AgentsCRM AI Agent
Zoho Zia (CRM)
Zia AI inside Zoho CRM for lead scoring, predictions and conversational queries
By the BestAIAgentsforSales Editorial Team · Updated · How we rate
7.6
Good
Try Zoho CRM →Free CRM; Zia from ~$23/user/mo · Per-seat / mo
Is Zoho Zia (CRM) worth it?
Quick answer
Zoho Zia (CRM) scores 7.6/10. SMBs that want low-cost AI predictions and scoring inside a full CRM. Pricing starts at Free CRM; Zia from ~$23/user/mo (per-seat / mo). You can sign up directly without going through a sales team.
Tier
Pipeline & CRM AI Agents
Category
CRM AI Agent
Pricing model
Per-seat / mo
Starting price
Free CRM; Zia from ~$23/user/mo
Deployment
Cloud SaaS
Self-serve signup
Yes
Target buyer
Budget-conscious SMBs in or considering the Zoho ecosystem
Zoho Zia (CRM) pricing
Free CRM for up to 3 users; Zia AI features appear on Professional+ (~$23–$52/user/mo).
Key capabilities
- ◆AI lead and deal scoring
- ◆Sales predictions and anomalies
- ◆Conversational assistant (Zia)
- ◆Workflow suggestions
What we like
- +Among the cheapest CRM AI options
- +Part of a broad Zoho suite
- +Free CRM tier to start
What to watch
- −AI less polished than market leaders
- −Best value requires the Zoho ecosystem
- −Predictions vary in usefulness
Ready to try Zoho Zia (CRM)?
SMBs that want low-cost AI predictions and scoring inside a full CRM.
Try Zoho CRM →